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TRAVEL SERVICES

YOUR BACKUP PLAN IN AN UNCERTAIN WORLD.

Since 2004, we have performed more than 15,000 operations for travelers just like you. In an increasingly uncertain world, don’t leave home without these critical services:

 

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MEDICAL ADVISORY & EVACUATION SERVICES�

MEDICAL ADVISORY & EVACUATION SERVICES

MEDICAL ADVISORY & EVACUATION SERVICES�

MEDICAL ADVISORY & EVACUATION SERVICES

Medical Advisory

Our global Operations Centers in six countries are standing by 24/7 to provide our members with immediate access to our paramedics, nurses and physicians, including the medical teams at Elite Medical Group, the Johns Hopkins Emergency Medicine Division of Special Operations and Partners Healthcare to provide lifesaving consultative support to our members.

Medical Evacuation

Global Rescue deployable medical teams, over 1,000 contracted aircraft and more than 200 medical centers of excellence worldwide are continuously available to provide care to and evacuate our members via private and commercial aircraft and helicopters to the destination hospital of our members’ choosing. All transport costs are included in the cost of membership.

FIELD RESCUE�

FIELD RESCUE

FIELD RESCUE�

FIELD RESCUE

Since 2004, we have pioneered worldwide field rescue for our members in remote or dangerous environments.  Our deployable teams of military special operations veterans and first responders are standing by to rescue our members who are more than 100 miles from home and facing a serious medical emergency.  The need for hospitalization is not required to qualify for our field rescue services.

SECURITY ADVISORY & EXTRACTION SERVICES

SECURITY ADVISORY & EXTRACTION SERVICES

SECURITY ADVISORY & EXTRACTION SERVICES

SECURITY ADVISORY & EXTRACTION SERVICES

MyGlobalRescue App

Critical medical, security, and information resources are available at the touch of a button anywhere in the world. You can also keep track of the people you care about and they can keep track of you.

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Emergency Assistance

Our Emergency button immediately connects you to our Operations Centers who can locate you and send help.

GPS Tracking & Alerts

Keep track of the people you care about in real-time. Geo-fence designated areas and be notified when family members arrive or leave.  Check-in to let everyone know you’re safe

GPS-Enabled Safety Check-in

Check-in with your family or with us by using our GPS-enabled check-in feature to let everyone know your location and that you’re safe.

Travel Planning

Detailed destination reports from our in-house teams of intelligence analysts provide critical insight into the health and security risks of countries you may plan to visit.

See sample Destination Report

Emergency Event Alerts

Automatic alerts for medical and security events that could impact you in 215 countries and principalities.

Communications Hub

Use our in-app messaging and video consultation services to stay in touch or get help in an emergency.

Security Extraction

If you are faced with a security emergency, natural disaster, terrorist attack, government ordered evacuation, or civil unrest while travelling, our teams of military special operations veterans will get you to safety and bring you home.

TRAVEL ASSISTANCE & INSURANCE

TRAVEL ASSISTANCE & INSURANCE

TRAVEL ASSISTANCE & INSURANCE

TRAVEL ASSISTANCE & INSURANCE

Travel Insurance

Customized travel insurance designed exclusively for Global Rescue members.  These integrated plans include:

  • Trip cancellation and interruption protection – up to $100,000
  • Emergency medical and dental coverage – up to $100,000
  • Lost, stolen or delayed baggage protection
  • Flight cancellation and missed connection services
  • Initial claims assessment within 24 hours
  • Cancel for any reason, receive 75% of trip cost

Legal Notice

 

Visa & Passport Services

We can assist you in obtaining replacements for a lost or stolen passport or visa.

Translation Services

We have interpreters and translators fluent in 190+ languages standing by 24/7 to help you in a crisis.

Legal Referrals

We can provide you with referrals to legal representation in over 160 countries.

Mortal Remains Transport

Should a member suffer a fatal event, we will bring the remains to the home country morgue of your choosing.

Testimonials

JOHNS HOPKINS

EMERGENCY MEDICINE DIVISION OF SPECIAL OPERATIONS

Since our founding in 2004, we have maintained a long-standing collaboration with the Johns Hopkins Emergency Medicine Division of Special Operations.  This special relationship provides:

  • A network of physicians and specialists for consultation services on health-related issues involving high-acuity, remote and/or logistically complex medical cases.
  • Specialty and subspecialty (nonemergency medicine) clinical second opinions within Johns Hopkins Medicine.
  • Medical training programs in tactical and operational medicine.
FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

faqs

If I'm traveling, will Global Rescue fly me home on a private plane if I get sick?

If you require hospitalization and wish to go home, Global Rescue will transport you there by the medically indicated form of transport. Global Rescue will determine the mode of transport, taking into account member safety, treatment and comfort concerns.

Global Rescue is not an insurance company and thus cannot reimburse members for either the cost of treatment arranged by the member or the member's trip costs. Members who have purchased Global Rescue Signature Travel Insurance will be covered for their medical expenses up to $100,000.

If the situation in a country deteriorates to the point where an official declaration is made or it is clear that the member will suffer imminent grievous bodily harm, Global Rescue will deploy and rescue the member, bringing them to the nearest safe location prior to evacuating them back to their home country.

Global Rescue membership is available to anyone, regardless of their country of citizenship. Global Rescue will transport and evacuate our members to their choice of hospital in their home country. All prices quoted for memberships are listed in U.S. dollars (USD).

Global Rescue will transport our members to the domestic hospital of their choice, whether they choose Johns Hopkins Medicine or another healthcare facility. Global Rescue cannot guarantee that there will be space available to admit the member, however. We will do our best to accommodate our member's preferences and work with the receiving hospital to both gain admittance for our member and manage all of the logistics of the transfer.

Global Rescue is equipped to both send and receive information to and from our members in a variety of forms. Our operations centers are equipped with state-of-the-art systems and sufficient bandwidth to send, receive and work with data intensive transmissions. Additionally, Global Rescue has relationships with worldwide couriers who can often provide physical delivery of critical documents and test results on a more rapid and geographically diverse basis than commercially available means. Shipping charges not related to a transfer or performed for our members' convenience will be the responsibility of the member. All transmissions regarding cases that result in a transfer are included in the price of membership.

TRANSPORT RULES & EXCLUSIONS

TRANSPORT RULES & EXCLUSIONS

TRANSPORT RULES & EXCLUSIONS

Transport Rules & Exclusions

Since our teams may risk their own lives to rescue our members, we empower them to make in-the-field decisions regarding how to best perform a rescue. Ultimate discretion regarding the means and viability of rescues and evacuations resides with these Global Rescue teams.

TRANSPORT RULES

  • Field Rescue services provide transport to the nearest facility if the member’s condition is likely to cause serious permanent injury or death if they are unable to get to a hospital
  • Evacuation to home country hospital of choice for members hospitalized or in need of hospitalization more than 100 miles from home
  • Country where patient is hospitalized must be able to safely accommodate Global Rescue aircraft, ground or sea transport
  • If the member is able to safely fly commercially with or without a medical escort, Global Rescue will make necessary arrangements for this alternative
  • All services must be arranged and provided by Global Rescue
  • Individual members are limited to two (2) transports per year
  • Family membership transports are limited to (1) transport each for a common accident or two (2) transports in aggregate
  • Members who become ill on cruise ships must disembark at an accessible medical facility or port

TRANSPORT EXCLUSIONS

  • Members with certain infectious diseases
  • Women beyond their second trimester of pregnancy
  • Psychiatric maladies
  • Members traveling expressly for medical purposes
  • Intentional self-inflicted injuries
  • Members engaged in armed conflict
  • Conditions relating to intentional overdoses of a controlled substance
  • Conditions relating to ingesting a banned substance
  • Conditions relating to previously diagnosed organ transplant or infectious disease