YOUR BACKUP PLAN IN AN UNCERTAIN WORLD.
Since 2004, we have performed more than 15,000 operations for travelers just like you. In an increasingly uncertain world, don’t leave home without these critical services:
MEDICAL ADVISORY & EVACUATION SERVICES�
MEDICAL ADVISORY & EVACUATION SERVICES
Our global Operations Centers in six countries are standing by 24/7 to provide our members with immediate access to our paramedics, nurses and physicians, including the medical teams at Elite Medical Group, the Johns Hopkins Emergency Medicine Division of Special Operations and Partners Healthcare to provide lifesaving consultative support to our members.
Global Rescue deployable medical teams, over 1,000 contracted aircraft and more than 200 medical centers of excellence worldwide are continuously available to provide care to and evacuate our members via private and commercial aircraft and helicopters to the destination hospital of our members’ choosing. All transport costs are included in the cost of membership.
Since 2004, we have pioneered worldwide field rescue for our members in remote or dangerous environments. Our deployable teams of military special operations veterans and first responders are standing by to rescue our members who are more than 100 miles from home and facing a serious medical emergency. The need for hospitalization is not required to qualify for our field rescue services.
SECURITY ADVISORY & EXTRACTION SERVICES
SECURITY ADVISORY & EXTRACTION SERVICES
Critical medical, security, and information resources are available at the touch of a button anywhere in the world. You can also keep track of the people you care about and they can keep track of you.
Our Emergency button immediately connects you to our Operations Centers who can locate you and send help.
GPS Tracking & Alerts
Keep track of the people you care about in real-time. Geo-fence designated areas and be notified when family members arrive or leave. Check-in to let everyone know you’re safe
GPS-Enabled Safety Check-in
Check-in with your family or with us by using our GPS-enabled check-in feature to let everyone know your location and that you’re safe.
Detailed destination reports from our in-house teams of intelligence analysts provide critical insight into the health and security risks of countries you may plan to visit.
Emergency Event Alerts
Automatic alerts for medical and security events that could impact you in 215 countries and principalities.
Use our in-app messaging and video consultation services to stay in touch or get help in an emergency.
If you are faced with a security emergency, natural disaster, terrorist attack, government ordered evacuation, or civil unrest while travelling, our teams of military special operations veterans will get you to safety and bring you home.
TRAVEL ASSISTANCE & INSURANCE
TRAVEL ASSISTANCE & INSURANCE
- Trip cancellation and interruption protection – up to $100,000
- Emergency medical and dental coverage – up to $100,000
- Lost, stolen or delayed baggage protection
- Flight cancellation and missed connection services
- Initial claims assessment within 24 hours
- Cancel for any reason, receive 75% of trip cost
Visa & Passport Services
We can assist you in obtaining replacements for a lost or stolen passport or visa.
We have interpreters and translators fluent in 190+ languages standing by 24/7 to help you in a crisis.
We can provide you with referrals to legal representation in over 160 countries.
Mortal Remains Transport
Should a member suffer a fatal event, we will bring the remains to the home country morgue of your choosing.
Global Rescue Interview: Keith Young
Keith Young worked in law enforcement for 30 years, including 23 years in the Secret Service where he became Assistant Director. His expertise in security for large organizations has made him a highly sought authority. Watch Keith talk about the importance of a travel risk and crisis management program like the one offered by Global Rescue for corporations, nonprofits and other organizations with a broad geographical footprint.
Global Rescue Testimonial: Middlebury College
When the ground shakes - How Global Rescue helped a congregation stranded in Haiti
Rev. Cheryl Meinschein and a delegation from Christ Mertz Lutheran Church in Dryville, Pa., landed in Haiti to begin missionary work. Two days later, a magnitude 7.0 earthquake struck the small island nation. The congregation needed to find a way back home amid widespread devastation and instability.
Lanzetta Family – ‘That was when panic set in’
Carolyn and Jason Lanzetta were enjoying a holiday in France with their two daughters when 3-year-old Cate suddenly began suffering repeated grand mal seizures. When the local hospital refused to help Cate, the Lanzettas were stuck, fearing for their daughter’s life. They needed to get home, and they needed to get help – fast.
Allan Lokos – The plane crash was only the beginning:
The airplane plummeted to the ground, severing power lines and bursting into flames before landing hard on the Burmese earth. Allan Lokos and his wife, Susanna Weiss, survived the crash, but the ordeal had only just begun. Allan suffered life-threatening burns and Susanna suffered serious back and neck injuries. Their road to survival would be long and arduous, and they wouldn’t be able to do it alone.
Cooper Koch – When trouble runs skin deep:
Cooper Koch is a model and an actor, so his looks – and his skin – are vital to his professional life. When a mysterious rash began to cover his chest, he started to panic. That’s when his mother gave him a simple solution: Call Global Rescue.
Baseball Hall of Famer, avid outdoorsman and world traveler Wade Boggs relies on Global Rescue for peace of mind.
"You don’t play with your life. Things can happen in the blink of an eye. That’s when you call Global Rescue. In my opinion, you cannot afford not to get Global Rescue."
Wade Boggs, Baseball Hall of Famer and Global Rescue member
Julian P. Torres
“It is with great humility that I would like to express my gratitude for your support to our Wounded Veteran Community and my mission to crucify my own limitations. To be a beacon of hope for humanity and to put the definition in physical form that we truly do control our circumstances. And together we achieved greatness by standing on the Roof Top of Africa Veterans Day 2015! I will never forget how you helped me and the cause.”
Endeavor to persevere,
Julian P. Torres USMC SGT RET
While walking with her husband in the African bush during a safari, Angie Heister heard a roar. She had enough time to yell "lion!" but it turned out to be a Cape buffalo, one of the world's most dangerous animals. The buffalo charged, and Angie's life changed in an instant. That's when she called Global Rescue.
“I do think the decisions Global Rescue made helped save my life. They knew exactly what I was going to need.”
Angie Heister, Global Rescue Member
The giraffe slowly approached Dr. Daniel Core and his wife in the African bush, seemingly presenting no threat. Their guide yelled “run,” but it was too late.
“I had the reassurance from talking to [Global Rescue] that everything was OK, that if something did start going south, I could just call them, they’d direct me the right way. That’s wonderful peace of mind.”
Dr. Daniel Core, Global Rescue Member
Linda Hanks woke up one morning with a bite from a brown recluse spider. Within days, the flesh around the wound was starting to die. She needed help, and she needed it faster than her doctor’s office could give it.
“In my 46 years, I have never had any doctor follow up with me like they did.”
Linda Hanks, Global Rescue Member
U.S. freestyle skier Eddie Gildea suffered a serious fall while training in New Zealand. His father, Jim, turned to Global Rescue to stay connected every step of the way as Eddie returned home to heal.
“Having Global Rescue makes you a little less worried. You know you can make a phone call if you need to get your son or daughter back home.”
Jim Gildea, Father of Global Rescue Member
Scott Garrett was just two days into a safari in Namibia when he contracted a life-threatening infection. Once he began coughing up blood, his wife knew that they had to seek help. She contacted Global Rescue.
“Global Rescue handled everything, and I’m not going to leave home without [Global Rescue].”
Scott Garrett, Global Rescue Member
“When Global Rescue was there with me, it felt like I had a partner with me to get through it. I wasn’t alone. I wasn’t scared anymore.”
Tania Garrett, Global Rescue Member
When professional slopestyle skier Jamie Crane-Mauzy crashed on the slopes in Vancouver, she suffered a massive traumatic brain injury which left her in a coma. When she woke up, Jamie was paralyzed on one side. Global Rescue immediately took charge.
“Global Rescue truly saved Jamie’s life.”
Grace Mauzy, Mother of Global Rescue Member
Kate Starrett’s face was rapidly swelling. Although she did not know it, she was slowly going into anaphylactic shock. Left untreated, the condition could have caused her to suffocate. Global Rescue helped to bring her life-threatening allergic reaction under control.
“I’m sitting here today because of Global Rescue.”
Kate Starrett, Global Rescue Member
Jon Turk is no rookie outdoorsman, having been named an Adventurer of the Year by Outside Magazine. But after a 100-day, 1,485-mile journey in northern Canada, he began to suffer kidney failure. Global Rescue and physicians at Johns Hopkins determined he needed dialysis – immediately. Global Rescue deployed an aircraft and critical care transport team to bring him out of the Arctic to a medical facility for the life-saving care he needed, and then home to Montana.
"I recommend [Global Rescue's] services to anyone who strays far from home.”
Jon Turk, Global Rescue Member
Sandy & John Searles - Ethiopia
John and Sandy Searles were on safari in Ethiopia when John suffered a stroke. One satellite phone call later, and Global Rescue had dispatched a critical care transport team to help bring John to a hospital in Addis Ababa, and stay with him while a neurosurgeon worked to save his life. Once he was stabilized, Global Rescue escorted him home to the U.S.
"Without Global Rescue, I don't know how I would have my husband with me today. If you are going to do this kind of travel at our age, it pays to take that extra step and think about getting rescued if need be."
Sandy Searles, Global Rescue Member
Steven Huskey - Canada
A September 2014 hunting trip in the Canadian Rockies suddenly went very wrong for Steven Huskey when he lost his footing during a snowy descent and slipped down a mountain, tumbling over a cliff. His guide reached out to Global Rescue, and we performed a field rescue and evacuation by helicopter. While Mr. Huskey was treated at a hospital, Global Rescue coordinated with his family, medical personnel, trip outfitter and the Royal Canadian Mounted Police to perform his evacuation.
"If you are a back country adventurer, your Global Rescue membership should be at the very top of your packing list."
Steven Huskey, Global Rescue Member
Dr. Michele Donsky - Tanzania
Of all the places to experience shortness of breath and tightness in your chest, at 13,000 feet on a climb up Mount Kilimanjaro is one of the worst. Dr. Michele Donsky needed help immediately, and her guide called Global Rescue for a helicopter evacuation. Her condition improved at a lower altitude, and Global Rescue stayed in contact the whole way as she traveled home.
"I cannot praise you enough...I would be dead if you had not come to rescue me."
Dr. Michele Donsky, Global Rescue Member
Dr. Martin Kosich - Switzerland
An awkward fall in the middle of a long ski run down a Swiss mountain caused traumatic injuries for Dr. Martin Kosich, a veteran skier. It would have taken two hours for someone to ski down and get help, but Global Rescue was able to get a helicopter to him in a matter of minutes, bringing him to a nearby hospital to be stabilized before taking him to his home hospital of choice in the United States.
“There are no words to express the angst that was taken off my mind and body by Global Rescue. [Their] performance was terrific. I can't say enough about it. Without Global Rescue, I wouldn't be here today."
Dr. Martin Kosich, Global Rescue Member
John Bates - Christmas Island
A much-anticipated fishing trip to Kiritimati, in the middle of the Pacific Ocean, went very wrong for John Bates when he became severely ill. Despite the communication challenges, Global Rescue evacuated him via private medically equipped aircraft from the remote location and brought him directly to a Hawaiian hospital for the treatment he so desperately needed.
"I'm here and I've got all of my limbs, I'm glad I had Global Rescue. Having seen what they do, I'm a believer."
John Bates, Global Rescue Member
John All - Nepal
Climate scientist Dr. John All was doing research in the Himalayas when he fell 70 feet into a crevasse. A member of the American Alpine Club, Dr. All was able to crawl out and to his tent, but he had sustained very serious injuries. He sent an SOS satellite message to call Global Rescue, and we performed a successful field rescue via rotary-wing aircraft and brought him to safety from an altitude of 19,700 feet.
"Please call Global Rescue. Broken arm, ribs, internal bleeding. Fell 70ft crevasse. Climbed out. Himlung camp 2. Please hurry."
John All, Global Rescue Member
Nico Monforte - Italy
U.S. Ski Team racer Nico Monforte was preparing for a skicross event at the Junior World Championships in Valemalenco, Italy, when he suffered a fall, breaking his leg and injuring his shoulder. Global Rescue brought him to a more suitable facility for his surgery and care, and also transported him back to his home hospital of choice in the United States.
"I would highly recommend Global Rescue to any of my friends and family, or to anyone who is traveling. The services I received from Global Rescue helped get me the care I needed to make a full recovery."
Nico Monforte, 2014 Junior Worlds Skicross Team Member
Steve House - Canada
An 80-foot fall brought veteran alpinist Steve House crashing to the ground while climbing Mount Temple in Banff National Park. A Canadian medevac team brought him down from the mountain and Global Rescue deployed a critical care transport team and brought him to the hospital. He had suffered multiple fractures and a collapsed lung, but Global Rescue was able to evacuate him to his home hospital in Oregon via medical transport jet.
"Global Rescue not only got me home as efficiently as possible, they repeatedly made the best decisions for me as a patient. For that I am forever grateful."
Steve House, Global Rescue Member
Cheryl Meinschein - Haiti
A missionary group from Christ Mertz Lutheran Church in Fleetwood, Pa., was providing humanitarian assistance to the people of Haiti in January 2010 when disaster struck. A 7.0 magnitude earthquake crippled the already struggling nation, and stranded the group of young parishioners. Global Rescue rapidly deployed a crisis response team to provide them security, supplies, and finally evacuation back home.
"What could have been a terrifying experience was made much easier by your presence and competence. Words alone cannot express our gratitude."
Cheryl Meinschein, Global Rescue Member
EMERGENCY MEDICINE DIVISION OF SPECIAL OPERATIONS
EMERGENCY MEDICINE DIVISION OF SPECIAL OPERATIONS
Since our founding in 2004, we have maintained a long-standing collaboration with the Johns Hopkins Emergency Medicine Division of Special Operations. This special relationship provides:
- A network of physicians and specialists for consultation services on health-related issues involving high-acuity, remote and/or logistically complex medical cases.
- Specialty and subspecialty (nonemergency medicine) clinical second opinions within Johns Hopkins Medicine.
- Medical training programs in tactical and operational medicine.
FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
If you require hospitalization and wish to go home, Global Rescue will transport you there by the medically indicated form of transport. Global Rescue will determine the mode of transport, taking into account member safety, treatment and comfort concerns.
Global Rescue is not an insurance company and thus cannot reimburse members for either the cost of treatment arranged by the member or the member's trip costs. Members who have purchased Global Rescue Signature Travel Insurance will be covered for their medical expenses up to $100,000.
If the situation in a country deteriorates to the point where an official declaration is made or it is clear that the member will suffer imminent grievous bodily harm, Global Rescue will deploy and rescue the member, bringing them to the nearest safe location prior to evacuating them back to their home country.
Global Rescue membership is available to anyone, regardless of their country of citizenship. Global Rescue will transport and evacuate our members to their choice of hospital in their home country. All prices quoted for memberships are listed in U.S. dollars (USD).
Global Rescue will transport our members to the domestic hospital of their choice, whether they choose Johns Hopkins Medicine or another healthcare facility. Global Rescue cannot guarantee that there will be space available to admit the member, however. We will do our best to accommodate our member's preferences and work with the receiving hospital to both gain admittance for our member and manage all of the logistics of the transfer.
Global Rescue is equipped to both send and receive information to and from our members in a variety of forms. Our operations centers are equipped with state-of-the-art systems and sufficient bandwidth to send, receive and work with data intensive transmissions. Additionally, Global Rescue has relationships with worldwide couriers who can often provide physical delivery of critical documents and test results on a more rapid and geographically diverse basis than commercially available means. Shipping charges not related to a transfer or performed for our members' convenience will be the responsibility of the member. All transmissions regarding cases that result in a transfer are included in the price of membership.
TRANSPORT RULES & EXCLUSIONS
Transport Rules & Exclusions
Since our teams may risk their own lives to rescue our members, we empower them to make in-the-field decisions regarding how to best perform a rescue. Ultimate discretion regarding the means and viability of rescues and evacuations resides with these Global Rescue teams.
- Field Rescue services provide transport to the nearest facility if the member’s condition is likely to cause serious permanent injury or death if they are unable to get to a hospital
- Evacuation to home country hospital of choice for members hospitalized or in need of hospitalization more than 100 miles from home
- Country where patient is hospitalized must be able to safely accommodate Global Rescue aircraft, ground or sea transport
- If the member is able to safely fly commercially with or without a medical escort, Global Rescue will make necessary arrangements for this alternative
- All services must be arranged and provided by Global Rescue
- Individual members are limited to two (2) transports per year
- Family membership transports are limited to (1) transport each for a common accident or two (2) transports in aggregate
- Members who become ill on cruise ships must disembark at an accessible medical facility or port
- Members with certain infectious diseases
- Women beyond their second trimester of pregnancy
- Psychiatric maladies
- Members traveling expressly for medical purposes
- Intentional self-inflicted injuries
- Members engaged in armed conflict
- Conditions relating to intentional overdoses of a controlled substance
- Conditions relating to ingesting a banned substance
- Conditions relating to previously diagnosed organ transplant or infectious disease